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Latest Threads
Cooling/Fan upgrades
Forum: ACEPC AK1 Mini PC
Last Post: chrike4
10-14-2018, 09:44 PM
» Replies: 9
» Views: 549
mSATA drive is not being ...
Forum: ACEPC AK1 Mini PC
Last Post: sebvalmont
10-12-2018, 12:32 AM
» Replies: 7
» Views: 109
SSD not recognized
Forum: ACEPC T11 Mini PC
Last Post: Capitolhill
10-11-2018, 02:59 PM
» Replies: 0
» Views: 32
T11 CPU Speed problem, 0....
Forum: ACEPC T11 Mini PC
Last Post: dardwizzle
10-11-2018, 02:09 AM
» Replies: 7
» Views: 210
Ak1 ssd upgrade clone wit...
Forum: ACEPC AK1 Mini PC
Last Post: aalegado
10-10-2018, 04:59 PM
» Replies: 5
» Views: 264
Internal Sata HDD random ...
Forum: ACEPC AK1 Mini PC
Last Post: sebvalmont
10-07-2018, 04:13 PM
» Replies: 9
» Views: 333
T11 SSD Drive Suddenly No...
Forum: ACEPC T11 Mini PC
Last Post: tpir72
10-06-2018, 05:59 PM
» Replies: 0
» Views: 38
Drivers for GK1
Forum: ACEPC GK1 Mini PC
Last Post: catmandoob
10-06-2018, 03:53 AM
» Replies: 3
» Views: 109
W5 Pocket PC vs W5 Pocket...
Forum: ACEPC W5 Pro (or ACEPC T5) Mini PC Stick
Last Post: dardwizzle
10-04-2018, 07:47 AM
» Replies: 0
» Views: 30
need help on Error 286
Forum: ACEPC T11 Mini PC
Last Post: vaynard
10-01-2018, 02:56 AM
» Replies: 0
» Views: 72

  SSD not recognized
Posted by: Capitolhill - 10-11-2018, 02:59 PM - Forum: ACEPC T11 Mini PC - No Replies

I purchased the ACEPC T11 device from Amazon and the first one would not 
activate. Showing it had already been activated by other credentials. I
order the second device and it activates properly. I have tried to add SSD and clone per instructions shown in this forum with no luck.  I have tried two different manufacturer of SSD's in the SATA port provided and neither are 
recognized by their manufacturers software. These devices are new
devices. Device management  shows "USB  to IDE/SATA Device USB Device" which I assume is the Sata port.
Both SSD's work properly in my desktop sata port using Windows 10.

Can someone please advise what is going on? Do I have a defective device?
The Sata port seems to be acting crazy.

Do I need to request an RMA? or should I just return to Amazon again?

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  mSATA drive is not being recognized in any way
Posted by: sebvalmont - 10-07-2018, 04:11 PM - Forum: ACEPC AK1 Mini PC - Replies (7)


I have an ACEPC AK1 and I bought a Kingspec mSATA drive, 128GB.

I tried everything, but my unit does not recognize the drive. It does not appear neither in Windows nor Setup.

The problem is not the mSATA drive, because I also bought a mSATA to 2.5" adapter and it works perfectly when it is connected through the Expansion Bay or in a USB port, using a proper case.

Even after connecting it using the adapter, formatting it in Windows, I cannot make the computer read the drive when it is connected through mSATA port.

Could you help me.


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  T11 SSD Drive Suddenly Not Found in Disk Manager?
Posted by: tpir72 - 10-06-2018, 05:59 PM - Forum: ACEPC T11 Mini PC - No Replies

   I have a T11 and ran Driver Booster 6, updated everything just fine. There is a driver clean and repair utility, ran this and now the 500gb SSD drive is missing in Disk Manager.

What do I need to reinstall from your driver package so the SSD shows up again in Windows 10 Disk Manager?

The SSD drive works perfectly in another PC.



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  W5 Pocket PC vs W5 Pocket PC Pro?
Posted by: dardwizzle - 10-04-2018, 07:47 AM - Forum: ACEPC W5 Pro (or ACEPC T5) Mini PC Stick - No Replies

Hi Guys, 

I purchased an A CEPC W5 Mini PC Windows 10 Computer Stick from Amazon, however, the picture shows that it says W5 Pro on it and when I received the device, the device says W5 Pro... My understanding is that the only difference is the version of Win10 Home vs Pro.... Mine came with Home. 

But my question is, why does the device and the picture in the Amazon listing say it's a Pro, but it did not come with Win10 Pro?

Was this an oversight? Or is there an issue with the units?



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  T11 CPU Speed problem, 0.48GHz, 1.67GHz - never 1.92GHz
Posted by: jondo - 10-03-2018, 09:31 AM - Forum: ACEPC T11 Mini PC - Replies (7)

I just got a T11 and it seems to work OK, except that I notice the CPU burst speed is not living up to what the ATOM x5-Z8350 is supposed to deliver.

Most times the CPU speed fluctuates due to load, which is normal, but when heavily utilized it only registers a top speed of 1.67GHz, not the 1.92GHz that this chip is supposed to do. More troubling, is at some random times the speed drops down to 0.48GHz max, and there is a real noticeable slowdown in performance like jittery HD video decoding which normally works fine when it is above 0.48GHz. I don't know if this system is underclocked, or maybe has some other performance limitations that causes these slower CPU speeds?

I have other systems and CPUs and they have all reported correct top burst speed (like 1.86 or 2.48, etc) and performed accordingly.

I am thinking I might have a defective unit but not sure if there is any other issue causing this CPU speed problem that anyone is aware of.

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Sad need help on Error 286
Posted by: vaynard - 10-01-2018, 02:56 AM - Forum: ACEPC T11 Mini PC - No Replies

Anyone could help me on this? Thanks in advance!   Smile

trying to run power failure auto on for ACEPC T11 (T9-T1_4G_32G_AP6255_acepc-Auto) in root C: , but got this error msg: Error 286: Unable to write data to flash with SPI lock enable.

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  Drivers for GK1
Posted by: catmandoob - 09-29-2018, 01:41 AM - Forum: ACEPC GK1 Mini PC - Replies (3)

Hi all, just needing some direction as to where to get drivers.

I have done a fresh install of windows 10 on an SSD but have no audio.

In Device manager that is the only issue showing for other devices then expands to show Multimedia Audio controller. 

I did install the Intel driver for Gemini Lake gpu which I thought would clear it up as I want to use HDMI for audio but no fix. Sound properties still shows no audio device installed.

Much appreciate any direction here.

Sure would have been simpler for AcePC to just offer a 64GB variant or include a working M.2 slot, not sure how I feel about this product at this time.

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  FCC certifications
Posted by: pcuser - 09-27-2018, 08:31 PM - Forum: ACEPC T11 Mini PC - No Replies

Is the ACEPC T11 legal for sale in the USA?  Specifically does it have the required FCC certifications?  Could you post the FCC certification ID?

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  ACEPC GK1, BIOS or EC Update
Posted by: shwed.berlin - 09-25-2018, 06:02 AM - Forum: ACEPC Intel Mini PC Firmware Download Zone - No Replies

Any chance to get newer Version of BIOS or EC firmware for GK1?

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  "Turn windows features on or off" box not displaying
Posted by: well99 - 09-19-2018, 07:09 PM - Forum: Knowledge Base - Replies (6)

Following the installation of all of the windows updates to where it indicates I am up to date:
I installed a program ( the reason I purchased the mini pc) that requires .NET Framework 3.5 which I installed. However, in order for this to work I have to ENABLE that feature via the "Turn windows features on or off" box. When I attempt to do this the box is blank. I followed all of the normal stuff to get this to work but to no avail.
NOTE: I have Octels mini pc and have to do the exact same thing so this is not unusual and the windows features box works just fine.
I am thinking this is a storage issue but won't know until I receive the sata drive I ordered.
Thought I would see if someone here has run into this.

Not sure why there is barely enough storage on this thing to run updates seems a bit idiotic.

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