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crash pc AK1
#1
hello i have a pc ak1

with installed win 10 it continues to crash randomly during use
I changed the power supply but the pc crashed
I installed ubuntu and kubuntu but the pc crashed

the greatest crashes occur when using browsers

kind regards
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#2
Verify if fan works correctly?
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#3
Wink 
(12-20-2018, 06:28 AM)actiftech Wrote: Verify if fan works correctly?

the fan does not work
above 100 degrees the pc crashes
the fan in the bios is activated
How can I test whether it is the fan or the motherboard?

thank you


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#4
(12-23-2018, 01:33 PM)trentaluca Wrote:
(12-20-2018, 06:28 AM)actiftech Wrote: Verify if fan works correctly?

the fan does not work
above 100 degrees the pc crashes
the fan in the bios is activated
How can I test whether it is the fan or the motherboard?

thank you

I assume it is a 12v fan so if you can (and have one) , try it to a working desktop!
Regards
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#5
(12-23-2018, 07:50 PM)gatos814 Wrote:
(12-23-2018, 01:33 PM)trentaluca Wrote:
(12-20-2018, 06:28 AM)actiftech Wrote: Verify if fan works correctly?

the fan does not work
above 100 degrees the pc crashes
the fan in the bios is activated
How can I test whether it is the fan or the motherboard?

thank you

I assume it is a 12v fan so if you can (and have one) , try it to a working desktop!
Regards

I heated the motherboard with the hairdryer and the fan works when you get on 70 degrees
What all temperature sensors can be aligned with
Help
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#6
hi

it seems i got the same problem

i got a black screen after few minutes watching streaming on firefox
the cpu temperature seems to be above 70 degrees when i got my crash
The fan wasn t enable in the bios but i enable it and the result is the same.

i dont know if the fan work? i use cpuid to get temperature but there is no fan speed??

i need some help thank you.
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#7
WoW. Very strange disfunctionment. Maybe disconnect and reconect the fan?
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#8
(12-31-2018, 10:02 AM)actiftech Wrote: WoW. Very strange disfunctionment. Maybe disconnect and reconect the fan?

Already done
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#9
more strange

when i enable :

- automatic thermal reporting
- display participant
- fan device


My pc work longer , but i got also the black screen later
after 10 mn of black screen ,my pc restart  with this 3 bios feature DISABLE??
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#10
(12-31-2018, 11:34 AM)trentaluca Wrote:
(12-31-2018, 10:02 AM)actiftech Wrote: WoW. Very strange disfunctionment. Maybe disconnect and reconect the fan?

Already done

Do not shout please, we are looking for a solution gracefully! Smile

Did you try to restore default bios? Windows is it updated? Drivers are they updated? (look for Driverscloud)
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