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Forgot password
#1
Hi there, I'm new to this board.  Thanks for the add.  So, I just got a ACEPC AK1, and after setting it up, and not setting up a Microsoft account I went to just create a password.  So did all that, and I walked away and now that password that I put in won't work.  And after trying to reset a password it told me to insert an usb to reset it.  

Is there a way to do a factory reset on it, or change the password a different way?

Thanks in advance.  

I've tried a search on here for password help and didn't find anything.
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#2
No response in over 8 months?  I was clearly sent a customer return from Amazon fulfillment as a username and password is set on the T11.  Closest thing I could find on the website to factory reset is https://www.iacepc.com/how-to-factory-re...or-tablet/. But that page lists the key combination for every other manufacturer EXCEPT AcePC.  Entering the BIOS via the Escape (found another forum post on a sellers website) does not help to reset Windows.  

I can return the machine but simply need to refresh the OS and it should be good.  (OK, no HDMI cable in the OEM box either but I can live with that.)  Ideas?  (Facebook has been down all day so cannot look at the facebook group)

UPDATE: Finally found the solution from Microsoft that worked. See https://support.microsoft.com/en-us/help...t-password. Simply hold the SHIFT key while clicking the Restart on the home, login screen.
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