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AC3165 Dual Band Intel Wireless Wi-FI does NOT work!
#1
WiFi: AC3165 Dual Band 2.4G/5G  

No matter what I do, update drivers, un-install then re-install, Reboot etc.  I can see the network but it will NOT connect.  Any help or thoughts at this point much appreciated!!!  No response from customer support.  Is there any hope?  Or should I just return the unit or throw it against the wall? Huh
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#2
(03-29-2018, 12:06 AM)JoeAK1 Wrote: WiFi: AC3165 Dual Band 2.4G/5G  

No matter what I do, update drivers, un-install then re-install, Reboot etc.  I can see the network but it will NOT connect.  Any help or thoughts at this point much appreciated!!!  No response from customer support.  Is there any hope?  Or should I just return the unit or throw it against the wall? Huh

I have exactly the same problem. Are you using a Virgin Media Superhub?
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#3
Did you activated it in Windows parameters? I just tested mine, it woks perfectly.
[Image: 1522746571-wifi.jpg]

[Image: 1522746571-test-wifi.jpg]
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#4
I have a 2G/5G wireless router. Will work on 5G now but not the 2G Everything has been updated, windows, all drivers etc. I have another computer that works just fine on the 2G but not the AK1. Weird. Need to update BIOS? Any assistance greatly appreciated.
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#5
Have you rebooted your router , sometimes they get messed up while adding new devices . Worth a try , let us know
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