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AK1 Bootup Issue
#1
Hi,

We recently bought an AK1 mini PC and we are trying to boot it up for the first time. When I turn it on, the blue light is on but there is no signal on the monitor. I tried different HDMI cables and still no display. Keyboard and mouse has no light on them. Any help on solving this issue is greatly appreciated.
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#2
Not trying to be smart here. But have you tried a different HDMI port and maybe even a different tv/monitor. Sometimes I have known devices to not handshake correctly on certain ports. Are you using a wired keyboard and mouse or USB?
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#3
@Techie, sure that @Fritz is right.
Do you have selected the good HDMI on your monitor?
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#4
Thanks for the replies. I have tested different HDMI cables (HDMI cable, HDMI to DVI, HDMI to HDMI with DVI adapter) and also different monitors and TVs. I still get no signal from the computer. As for keyboard and mouse, I have used both wired and wireless.
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#5
(04-18-2018, 10:42 PM)techie Wrote: Hi,

We recently bought an AK1 mini PC and we are trying to boot it up for the first time. When I turn it on, the blue light is on but there is no signal on the monitor. I tried different HDMI cables and still no display. Keyboard and mouse has no light on them. Any help on solving this issue is greatly appreciated.

Hi Techie,

Do you have selected the video input model into " HDMI" for your monitor or TV?
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#6
(04-20-2018, 09:03 AM)Willis Wrote:
(04-18-2018, 10:42 PM)techie Wrote: Hi,

We recently bought an AK1 mini PC and we are trying to boot it up for the first time. When I turn it on, the blue light is on but there is no signal on the monitor. I tried different HDMI cables and still no display. Keyboard and mouse has no light on them. Any help on solving this issue is greatly appreciated.

Hi Techie,

Do you have selected the video input model into " HDMI" for your monitor or TV?

Hi Willis,

Yes I did. I tried HDMI input and also DVI input. I have tested the cables with different computer and monitors, I'm getting the signal. When I connect it with AK1 mini PC, I'm not getting any signal. Is there supposed to be fan noise?

Thanks
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#7
Have connected the unit to a tv equiped with hdmi ? If so did it work
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#8
Hi, I just bought an AK1 this week from GearBest and have exactly the same problem when trying to boot it up for the first time. When I turn it on, the blue light is on but there is no signal on the monitor. I tried different HDMI cables and still no display. Keyboard and mouse has no light on them.
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#9
(05-16-2018, 03:42 PM)Rui Wrote: Hi, I just bought an AK1 this week from GearBest and have exactly the same problem when trying to boot it up for the first time. When I turn it on, the blue light is on but there is no signal on the monitor. I tried different HDMI cables and still no display. Keyboard and mouse has no light on them.

Connect to a tv with hdmi and see what happens , monitor might not be set to the right frequency etc. Let us know if you get any video output
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#10
(05-16-2018, 04:11 PM)Gjs999 Wrote:
(05-16-2018, 03:42 PM)Rui Wrote: Hi, I just bought an AK1 this week from GearBest and have exactly the same problem when trying to boot it up for the first time. When I turn it on, the blue light is on but there is no signal on the monitor. I tried different HDMI cables and still no display. Keyboard and mouse has no light on them.

Connect to a tv with hdmi and see what happens , monitor might not be set to the right frequency etc. Let us know if you get any video output

No. No video output. And as well still not LED activity on the keyboard when powering up the mini PC or any noise of the fan.
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