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AK1 Bootup Issue
#11
(05-16-2018, 05:34 PM)Rui Wrote:
(05-16-2018, 04:11 PM)Gjs999 Wrote:
(05-16-2018, 03:42 PM)Rui Wrote: Hi, I just bought an AK1 this week from GearBest and have exactly the same problem when trying to boot it up for the first time. When I turn it on, the blue light is on but there is no signal on the monitor. I tried different HDMI cables and still no display. Keyboard and mouse has no light on them.

Connect to a tv with hdmi and see what happens , monitor might not be set to the right frequency etc. Let us know if you get any video output

No. No video output. And as well still not LED activity on the keyboard when powering up the mini PC or any noise of the fan.

Check and the power adapter!
Regards
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#12
(05-16-2018, 09:44 PM)gatos814 Wrote:
(05-16-2018, 05:34 PM)Rui Wrote:
(05-16-2018, 04:11 PM)Gjs999 Wrote:
(05-16-2018, 03:42 PM)Rui Wrote: Hi, I just bought an AK1 this week from GearBest and have exactly the same problem when trying to boot it up for the first time. When I turn it on, the blue light is on but there is no signal on the monitor. I tried different HDMI cables and still no display. Keyboard and mouse has no light on them.

Connect to a tv with hdmi and see what happens , monitor might not be set to the right frequency etc. Let us know if you get any video output

No. No video output. And as well still not LED activity on the keyboard when powering up the mini PC or any noise of the fan.

Check and the power adapter!
Regards
The mini PC does power up, or at least it looks like it since the blue LED light around the top is on. Just no video, no error beeps, no keyboard LED activity, no fan noise, NO NOTHING!
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#13
If there is a faulty power adapter the led will open in low amperage consumption but not the rest functions of the box which have bigger needs in ampere!
Regards
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#14
(05-17-2018, 10:43 AM)gatos814 Wrote: If there is a faulty power adapter the led will open in low amperage consumption but not the rest functions of the box which have bigger needs in ampere!
Regards

Thanks for the help, but I don't have an extra power supply to test if the problem is related with that.
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#15
Hi gay,
When you think it should have booted, try the CAPS Lock key, every time you press it the CAPS Lock light on the keyboard should toggle off and on. If this does not happen, the problem is that the PC has not booted, so naturally the monitor cannot display anything.
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#16
Hi, I had the same problem, to resolve this I unplugged the device from any power for 30 minutes and before you plug the power back in hold the power button in for 5 seconds. this fixes the power cycle. hope this helps. stephen
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