If you’ve got an HP notebook or mobile workstation computer, you’ll want to check out the latest battery recall from the company. Lithium-ionbatteries for affected HP laptops were shipped between December 2015 and December 2017. There have been eight reports of the battery packs overheating, melting or charring, three of which include reports of $4,500 in property damage and one report of a first degree burn to a hand.
You’ll want to go to here to see if your model is one of the ones named in the recall. If so, you can enable a battery safety mode and get instructions on how to get your battery replaced by an authorized technician, since these batteries are not able to be replaced by consumers. According to the recall notice, affected models include HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series), HPx360 310 G2, HP Envy m6, HP Pavilion x360, HP 11, HP ZBook (17 G3, 17 G4, and Studio G3) Mobile Workstations. In addition, batteries sold as replacement or accessories for the HP XBook Studio G4 mobile workstation are also named.
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