System doesn’t boot up normally after a BIOS update

System doesn’t boot up normally after a BIOS update

After I update the BIOS to version 1109 or 1111, there will sometimes be no display if I press the “Del” button immediately after the system is powered on. If I press the “Del” button after the Express Gate interface has appeared, I can get into the BIOS menu successfully. After several tests, I found this issue may be related to the Express Gate software. If I uninstall Express […]

After upgrading to Windows 10 – Why does my unit receive “Get Windows 10 App” message but the model isn’t including in ASUS Windows 10 support list?

After upgrading to Windows 10 – Why does my unit receive “Get Windows 10 App” message but the model isn’t including in ASUS Windows 10 support list?

After upgrading to Windows 10 – Why does my Desktop PC / All-in-One PC receive the notification “Get Windows 10 App” but the model is not included in ASUS Windows 10 support list? The list only includes recommended devices. You still can upgrade if it passed ” Get Windows 10 app “, but please aware […]

After upgrading to Windows 10 – “After I reset the Desktop PC/All-in-One PC, why are the Apps removed even if I select ‘Keep my files’?

After upgrading to Windows 10 – “After I reset the Desktop PC/All-in-One PC, why are the Apps removed even if I select ‘Keep my files’?

After upgrading to Windows 10 – “After I reset the Desktop PC/All-in-One PC, why are the Apps removed even if I select ‘Keep my files’? This is normal behavior in Windows 10 PC which is upgraded from Windows 8.1/7 . You can reinstall most of the ASUS Apps on ASUS Support Site ( http://www.asus.com/support/). 1.Enter the […]

Windows 10 Creators Update- Users can check and view removed apps after refreshing Windows

Windows 10 Creators Update- Users can check and view removed apps after refreshing Windows

Windows 10 Creators Update- Users can check and view removed apps after refreshing Windows After refreshing Windows, the list of apps removed can be checked by navigating to the Refresh Windows portion of the Windows Defender Security Center. You can refer to below steps to check those removed apps. 1.  In the [Ask me anything] box, key in Windows Defender Security Center and […]

After upgrading to Windows 10 – Why cannot the Software / Apps work well on my Desktop PC / All-in-One PC?

After upgrading to Windows 10 – Why cannot the Software / Apps work well on my Desktop PC / All-in-One PC?

After upgrading to Windows 10 – Why cannot the Software / Apps work well on my Desktop PC / All-in-One PC? Following software / apps in the list don’t support Windows 10 currently, so please remove it before you upgrade to Windows 10. If you already upgrade to Windows 10, you also can uninstall the apps. 1) Intel(R) Small Business […]

After upgrading to Windows 10 – Why does my unit receive “Get Windows 10 App” message but the model isn’t including in ASUS Windows 10 support list?

After upgrading to Windows 10 – Why does my unit receive “Get Windows 10 App” message but the model isn’t including in ASUS Windows 10 support list?

After upgrading to Windows 10 – Why does my Desktop PC / All-in-One PC receive the notification “Get Windows 10 App” but the model is not included in ASUS Windows 10 support list? The list only includes recommended devices. You still can upgrade if it passed ” Get Windows 10 app “, but please aware […]

After upgrading to Windows 10 – “After I reset the Desktop PC/All-in-One PC, why are the Apps removed even if I select ‘Keep my files’?

After upgrading to Windows 10 – “After I reset the Desktop PC/All-in-One PC, why are the Apps removed even if I select ‘Keep my files’?

After upgrading to Windows 10 – “After I reset the Desktop PC/All-in-One PC, why are the Apps removed even if I select ‘Keep my files’? This is normal behavior in Windows 10 PC which is upgraded from Windows 8.1/7 . You can reinstall most of the ASUS Apps on ASUS Support Site ( http://www.asus.com/support/). 1.Enter the […]

Windows 10 Creators Update- Users can check and view removed apps after refreshing Windows

Windows 10 Creators Update- Users can check and view removed apps after refreshing Windows

Windows 10 Creators Update- Users can check and view removed apps after refreshing Windows After refreshing Windows, the list of apps removed can be checked by navigating to the Refresh Windows portion of the Windows Defender Security Center. You can refer to below steps to check those removed apps. 1.  In the [Ask me anything] box, key in Windows Defender Security Center and […]

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