After upgrading to Windows 10 – “After I reset the Desktop PC/All-in-One PC, why are the Apps removed even if I select ‘Keep my files’? This is normal behavior in Windows 10 PC which is upgraded from Windows 8.1/7 . You can reinstall most of the ASUS Apps on ASUS Support Site ( http://www.asus.com/support/). 1.Enter the […]
[ Desktop / All-in-One PCs ] Watchdog Timer Watchdog Timer is designed for resetting and keeping the system stable when it got unexpected problem. A. How to launch Watchdog Timer ?? 1. Click ” ” and select ” All Programs “. 2. Find ” ASUS Watchdog Timer ” in ASUS Folder and click it. B. Introduction 1. ON / OFF: App is on or off, […]
[Desktop PC/Motherboard] Troubleshooting for irregular disconnection of Wired network If your wired network has irregular connection, please check the items below: 1. Please make sure whether your network cable is not broken and plug is fine. Check whether the cable is well connected to the PC and the router (not shaking and loose). 2. Please update your Ethernet Controller […]
After upgrading to Windows 10, my system does not even get to the Windows 10 desktop. Is there still a way to go back to the previous operating system? Please be aware the ‘Go Back’ feature can be disabled in several ways including running a ‘refresh’ or ‘reset’, so do not try these things first if you […]
[Desktop PC]How to recover Windows 7 system ?(F9 function) ASUS Desktop PCs pre-load Windows OS and attach one hidden partition for recovery to default setting. When system has problem,we can use this recovery partition to solve and reset the device. Note : If user replaces HDD, changes/deletes recovery partition or HDD got crashed,these cases may cause recovery function failed. If recovery partition cannot be […]
Cable Network connection for my desktop/Notebook is abnormal. Abnormal connection leads to below problem,such as download speed drops, fails to open the webpage, images cannot display. How to solve this error? The low speed of wired network on PC may be caused by the reasons below： 1.The operation system (OS) is intruded by some computer viruses, […]
[Desktop PC/Motherboard]Wireless Network fails to connect When desktop cannot connect to wireless network, please connect with cable network first to check whether router has problem. If cable network can work while wireless network is abnormal, please follow the below instruction for troubleshooting: 1. Please check whether shows at the right bottom corner(red cross or yellow exclamation mark on […]
[Desktop PC/Motherboard]Troubleshooting- Unable to enter the operating system (Stuck at ASUS Logo,auto reboot during booting process,turns black after entering desktop,error message pops up) If one of above cases occurred, please check whether you’ve tried to expand or replace hardware and reset hardware to previous status. Please try troubleshooting according to below instruction if situation doesn’t improve 1.Stuck at ASUS Logo Please try to disconnect […]
[Desktop PC / All-in-one PCs] How to recover Windows 8 /8.1/10 system？ ( F9 Function ) ASUS will set-up one hidden partition and pre-load Windows OS to recover to default setting in desktop PC or All-in-one PCs. When user’s system has problem, we can use this recovery partition to solve. Note : If user exchanges HDD, changes / deletes […]
ASUS Manager combines all the functions together and makes the access of ASUS applications much easier. 1. Go to Apps list 2. Find ASUS Manager icon and click it. ASUS Manager provides below functions and support. Power Ai Charger II Power Manager Family Safety Update Application, Driver, BIOS Security PC Cleanup Backup & Recovery Recovery,System Protection, Recovery Drive Tool Ai booting, SyneUp, Audio Wizard […]
