[Desktop/Motherboard]Troubleshooting for low speed of Wireless network

[Desktop/Motherboard]Troubleshooting for low speed of Wireless network

[Desktop/Motherboard]Troubleshooting for low speed of Wireless network Situation listed below might be the casue for low speed of wireless network:   1.  System is infected with virus. Please try to clean virus with Anti-virus software.  Note: If you are using ASUS desktop,try to restore your OS (Please refer to Windows 8/8.1 Windows 10 for instruction of restoration). All the data will be formatted once you restore […]

[Desktop PC/Motherboard] Troubleshooting-No sound playing when Front/Back sound plug is connected

[Desktop PC/Motherboard] Troubleshooting-No sound playing when Front/Back sound plug is connected

[Desktop PC/Motherboard] Troubleshooting-No sound playing when Front/Back sound plug is connected Please test your earphone or speaker by connecting to other devices (PCs, phones, etc.) to exclude the possibility that the playback device is abnormal. If your earphone or speaker works well on other devices, please follow the below steps to test (both hardware and software) : 1.      Ensure that your playback device is correctly connected […]

[Desktop PC/Motherboard]Wireless Network fails to connect

[Desktop PC/Motherboard]Wireless Network fails to connect

[Desktop PC/Motherboard]Wireless Network fails to connect When desktop cannot connect to wireless network, please connect with cable network first to check whether router has problem. If cable network can work while wireless network is abnormal, please follow the below instruction for troubleshooting:   1. Please check whether  shows at the right bottom corner(red cross or yellow exclamation mark on […]

[Desktop PC/Motherboard]Troubleshooting for Auto shutdown/ Auto reboot / Keeps restarting

[Desktop PC/Motherboard]Troubleshooting for Auto shutdown/ Auto reboot / Keeps restarting

[Desktop PC/Motherboard]Troubleshooting for Auto shutdown/ Auto reboot / Keep restarting If your computer encounters the condition of auto-shutdown, please try the solution below: 1.  If your computer is Desktop, try to replace with another power supply or the power cable. If your computer is AIO(All-in-One), please try with another ASUS adapter and confirm whether the power LED on the new adapter is normal so that […]

[Desktop PC/Motherboard]Troubleshooting- Unable to enter the operating system

[Desktop PC/Motherboard]Troubleshooting- Unable to enter the operating system

[Desktop PC/Motherboard]Troubleshooting- Unable to enter the operating system (Stuck at ASUS Logo,auto reboot during booting process,turns black after entering desktop,error message pops up) If one of above cases occurred, please check whether you’ve tried to expand or replace hardware and reset hardware to previous status. Please try troubleshooting according to below instruction if situation doesn’t improve 1.Stuck at ASUS Logo Please try to disconnect […]

[Motherboard] Why does my computer become slow after launching GameFirst III/IV?

[Motherboard] Why does my computer become slow after launching GameFirst III/IV?

[Motherboard] Why does my computer become slow after launching GameFirst III/IV? If you have the GeForce Experience installed on your PC and your GameFirst is crashing or other programs are not responding, such case could mean that the current version of GameFirst installed on your PC isn’t compatible to your GeForce Experience. Please manually remove old versions of GameFirst III, download […]

[Desktop PC/Motherboard]Troubleshooting- Unable to enter the operating system

[Desktop PC/Motherboard]Troubleshooting- Unable to enter the operating system

[Desktop PC/Motherboard]Troubleshooting- Unable to enter the operating system (Stuck at ASUS Logo,auto reboot during booting process,turns black after entering desktop,error message pops up) If one of above cases occurred, please check whether you’ve tried to expand or replace hardware and reset hardware to previous status. Please try troubleshooting according to below instruction if situation doesn’t improve 1.Stuck at ASUS Logo Please try to disconnect […]

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