[Desktop/Motherboard]Troubleshooting for low speed of Wireless network

[Desktop/Motherboard]Troubleshooting for low speed of Wireless network

[Desktop/Motherboard]Troubleshooting for low speed of Wireless network Situation listed below might be the casue for low speed of wireless network:   1.  System is infected with virus. Please try to clean virus with Anti-virus software.  Note: If you are using ASUS desktop,try to restore your OS (Please refer to Windows 8/8.1 Windows 10 for instruction of restoration). All the data will be formatted once you restore […]

[Windows Troubleshooting] How can you find the earlier versions of Windows 10 installed driver and reinstall them?

[Windows Troubleshooting] How can you find the earlier versions of Windows 10 installed driver and reinstall them?

If your system has gone through multiple Windows 10 updates, it’s possible Windows has automatically updated and installed some of the drivers. Is it possible to find out which driver versions were installed previously and reinstall them? ​1. Yes. Open Device Manager (Right click the bottom-left corner and select Device Manager or directly search ‘device manager’) and open the properties of the […]

[Desktop PC/Motherboard] Troubleshooting-No sound playing when Front/Back sound plug is connected

[Desktop PC/Motherboard] Troubleshooting-No sound playing when Front/Back sound plug is connected

[Desktop PC/Motherboard] Troubleshooting-No sound playing when Front/Back sound plug is connected Please test your earphone or speaker by connecting to other devices (PCs, phones, etc.) to exclude the possibility that the playback device is abnormal. If your earphone or speaker works well on other devices, please follow the below steps to test (both hardware and software) : 1.      Ensure that your playback device is correctly connected […]

[Desktop PC] Troubleshooting for the crash in desktop

[Desktop PC] Troubleshooting for the crash in desktop

[Desktop PC] Troubleshooting for the crash in desktop If your desktop PC crashed (everything stops and cannot operate), please refer to following steps for troubleshooting   1.Make sure whether there is any abnormal noise from device. Source of noise might be broken hard disk,damaged fan or something stuck. Please contact ASUS Service center for inquiry. 2.Abnormal working in […]

[Desktop PC/Motherboard]Troubleshooting for Auto shutdown/ Auto reboot / Keeps restarting

[Desktop PC/Motherboard]Troubleshooting for Auto shutdown/ Auto reboot / Keeps restarting

[Desktop PC/Motherboard]Troubleshooting for Auto shutdown/ Auto reboot / Keep restarting If your computer encounters the condition of auto-shutdown, please try the solution below: 1.  If your computer is Desktop, try to replace with another power supply or the power cable. If your computer is AIO(All-in-One), please try with another ASUS adapter and confirm whether the power LED on the new adapter is normal so that […]

[Desktop PC/Motherboard]Troubleshooting- Unable to enter the operating system

[Desktop PC/Motherboard]Troubleshooting- Unable to enter the operating system

[Desktop PC/Motherboard]Troubleshooting- Unable to enter the operating system (Stuck at ASUS Logo,auto reboot during booting process,turns black after entering desktop,error message pops up) If one of above cases occurred, please check whether you’ve tried to expand or replace hardware and reset hardware to previous status. Please try troubleshooting according to below instruction if situation doesn’t improve 1.Stuck at ASUS Logo Please try to disconnect […]

Windows 10 Troubleshooting – How to Disable Automatic Restarts After Bluescreen Errors?

Windows 10 Troubleshooting – How to Disable Automatic Restarts After Bluescreen Errors?

When a bluescreen error occurs in Windows, the system normally restarts automatically. How can this automatic restart be disabled? Although the steps below are for Windows 10, executing similar steps is working in earlier versions of Windows as well. Run/search “systempropertiesadvanced” (which is “system properties advanced” without any spaces) as below screenshot to open Windows System Properties with the ‘advanced’ tab […]

Windows 10 Anniversary update-Troubleshooting for “PC-to-PC casting” error

Windows 10 Anniversary update-Troubleshooting for “PC-to-PC casting” error

Windows 10 Anniversary update- Troubleshooting for “PC-to-PC casting” error Here are some methods/solution that you can try if you encounter similar errors during operating “PC-to-PC Casting” function. If you cannot find the destination PC when trying to connect: 1.       Check the destination PC to make sure Windows PC’s and phones can be set to project to this PC when […]

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