Windows 10 – How to reset the system and keep my personal files?
This reset (or recovery/reinstall/refresh) option lets users return windows 10 to its original state without losing photos, music, videos or personal files. This is the least invasive reset option. You will retain accounts, personal files and personal settings. Windows Store apps and Desktop apps must be reinstalled. ASUS preinstalled customizations are also removed.
Click the “Start” button.
Click “Update & security”.
Click “Recovery” then select “Reset this PC”.
Click “Get started”.
Click “Keep my files”.
In this screen, you will need to confirm that you understand you will need to reinstall their apps after the reset.
This is the last screen in the sequence before reset begins.
If the “Reset” function doesn’t work in the operating system. You can try the “WINRE (Windows Recovery Environment)” mode.
Please refer to the steps.
Click “Recovery” then select “Advanced startup”.
Click “Restart now”, the operating system will reboot and into “WINRE (Windows Recovery Environment)” mode.
Select“Reset this PC”.